At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences your credit card information and information about the Cmedia products you own, such as their serial numbers, and date of purchase and information relating to a support or service issue. For example, we may ask for your personal information when you’re discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product. There are a number of situations in which your personal information may help us give you better service.
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